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Customer Service


 

Shipping

We aim to despatch our orders within 24-48 hours excluding weekends and bank holidays using Royal Mail or UK Mail. All our items are packed in safe secure packaging for extra piece of mind.

Returns

Returns will be accepted upto 14 days after receipt of the item providing items are in their original packaging and in their original unused state.

Return of non-faulty items are to be returned by the customer at there own cost.

No responsibility will be taken for loss or damage to goods returned by the customer and you will not be refunded any of the original carriage charges.

Faulty / Damaged items are to be reported to us immediately and we will either refund or replace the item and you will be reinbursed for any postage costs if incurred.

Terms And Conditions

We confirm that the goods are as described in the listing.

We specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement.

Customers should satisfy themselves that any item choice made is suitable for their intended purpose or use.

We pride ourselves on our customer service. In the are event that you have a problem with your item please contact us and we'll be happy to help.

Privacy

 

We do not store credit card details nor do we share customer details with any 3rd parties

IP ADDRESSES, INTERNET BROWSERS, OPERATING SYSTEMS, WEB ADDRESSES

When you enter the Betta Motoring website, we collect your IP address. The IP address does not identify you as an individual, but does identify your internet service provider. Other non-personally identifiable information that we may collect include the type of browser used, the type of operating system used, and the web address of the page from which you visited our website. This information allows us to administer our site, diagnose server problems, analyze trends and statistics, and provide better customer service. This information is aggregated to provide broad demographic information, such as the geographic location of visitors and how long they stay on our site.

COOKIES

Cookies are small text files placed on your computer by the Betta Motoring web server. Each cookie contains unique characteristics so that our web server can later recognize your computer. We use cookies to tell our server that you have returned to a certain web page, to analyze data, to conduct marketing research, and/or to user-adapt website content or functions. Data obtained through our use of cookies is maintained in a secure manner and is used only for internal purposes. Betta Motoring does not collect personally identifiable information without your knowledge and permission, nor do we sell or rent any site visitor data.

PERSONALLY IDENTIFIABLE INFORMATION

At times, Betta Motoring may request personally identifiable information to provide you with a specific product, service, or information. This information may include your name, shipping address, billing address, telephone numbers, credit card information and email address. Personally identifiable information is only collected when necessary to provide a product, service, or information. By providing such information, you are agreeing to allow Betta Motoring to use the information provided to complete the transaction. Betta Motoring will not disclose your personally identifiable information to third parties without your consent. However, in order to provide you with a service, product, or information, Betta Motoring may from time to time provide personally identifiable information with our affiliates and/or third parties, including but not limited to shipping companies, distributors, suppliers, and/or financial institutions. You may visit this site anonymously, without revealing any personally identifiable information.

LINKS TO THIRD PARTIES

This site may contain links to sites of third parties. Betta Motoring cannot be held responsible for any privacy practices (or lack thereof) of any third party or for any personally identifiable information disclosed in any way by you to any third party. Please safeguard your personal information.

E-MAIL USAGE

Betta Motoring collects personal information to provide you with the most efficient experience possible. Your email address will be used ONLY when you consent to use it to receive scheduled email newsletters, special discounted offers, and other similar email information. If you have any questions or concerns about our privacy policy, please let us know via our online Contact Us page.

SECURITY

Betta Motoring cannot guarantee that any electronic transmission, including without limitation over the Internet, will be one hundred percent secure. Any communication or other activity is conducted at your own risk.